When you place your secure order on our site, we send your artwork to our designers to edit the background contents out for clarity. Then, we take the edited file and our designers convert it to a three dimensional scene using the same 3D modeling software that the movies pros use for their Hollywood blockbusters. After that, we will place the three dimensional scene onto our engraving software, load your crystal into the laser engraver, and begin the engraving process, which can take anywhere from 5 to 30 minutes. Once it's done, we will polish any remaining fingerprints off your crystal, pack it into its gift box and send it directly to you! You can find more information on how this bit of magic works at our in-depth Engraving Process section.

Our designers are skilled at taking your 2D image and converting what they see into three dimensions using state-of-the-art 3D modeling software. It's very advanced, but it's not magic. We can't render what we don't see – for example, we can't render the back of a head if we're only looking at the front.

HD Edge™ is a unique engraving process that ensures your engraving shines brighter and more defined than any other crystal company. We custom-optimize your photo with both artificial intelligence and manual editing techniques to brighten dark areas and darken especially bright areas so each segment of your photo will show up with vibrancy. Dark portions of your image (such as tuxedos or hair) are created by spreading out dots further apart, making them hard to see and not well-defined, and bright portions (such as a wedding dress) condense dots close together, making them prone to "cracking" inside of your crystal. With our unique HD Edge™ process, we equalize your image so the dark portions show up brighter, without jeopardizing the crystal itself.